Setting Up Electricity, Water and Internet in North Cyprus

Electricity in North Cyprus is supplied by the state utility Kıb-Tek. Tariffs are tiered: residential use is charged ₺5.8614^{7 Jul 2026 ↗} per kWh for the first 250^{7 Jul 2026 ↗} kWh, with higher unit prices as consumption rises. These tariffs apply from 1 Haziran 2026^{7 Jul 2026 ↗}.

Current tariff table:

Getting connected

Applications are handled at Kıb-Tek district offices. Per secondary sources, you usually need: ID (a chipped ID/passport for Turkish citizens, a passport for other foreigners), proof of ownership/tenancy (title deed or a properly stamped tenancy contract + the stamp receipt), and the old meter number or last bill for the property being taken over.

The deposit is set by tariff code, as a share of the gross minimum wage (Kyrenia's district page names a "Deposit Refund Unit," but the amount itself is not published on any district page — per secondary sources, the framework is):

• Standard residential (Tariff 01): half the gross minimum wage.
• Temporary/prepaid (Tariff 02): 20% of the gross minimum wage.
• Commercial (Tariff 04) and tourism/industrial (06/08): the full gross minimum wage.
• Foreign tenant, with a North Cyprus citizen as guarantor: the standard residential rate (half) applies. Without a guarantor, the deposit doubles (the full gross minimum wage, in cash, for residential).

Current gross minimum wage: ₺70,893.00^{17 Jul 2026 ↗}, in force from 2026-07-01^{17 Jul 2026 ↗}. Multiply the shares above by this figure to work out the current deposit amount. Documents needed to take over an existing account: a stamped tenancy contract, the landlord's title deed and ID, the tenant's passport and immigration document, the guarantor's ID if applicable, and the last bill or meter number. Most foreign or student tenants prefer to leave the account in the landlord's name and pay the bill to them directly — in that case the deposit process above never applies to you.

Amounts and shares can change; confirm with Kıb-Tek before applying.

For contact and online services (contact page, online operations):

• Kıb-Tek Head Office — Bedreddin Demirel Cad. No:140, Kumsal/Nicosia; tel (+90 392) 228 55 55 / 6000900; fax (+90 392) 228 38 51; email info@kibtek.com
• Call centre (24/7, fault reporting) — tel 188 or (0392) 6000960; email call.center@kibtek.com
• Online services — online.kibtek.com and the KIBTEK Mobil app (Turkish/English, Play Store + App Store) for account details, bill lookup and payment; log in with your national ID number and registered mobile number, or your 14-digit subscriber number.

District offices verified for this guide:

• Nicosia District Office — Bedreddin Demirel Cad. No:140, Kumsal/Nicosia; tel (+90 392) 228 55 55 – 600 09 00; district page
• Famagusta District Office — Mustafa Kurtuluş Yolu, Özel Apt. Kat 2, Baykal, Famagusta; tel (+90 392) 36 65 763; district page
• Kyrenia District Office — Atatürk Caddesi No:34, Kyrenia; tel (+90 392) 81 59 881; district page

Güzelyurt and İskele district offices are not verified in this guide; reach them through the district links on Kıb-Tek's contact page if needed.

Numbers and addresses can change; confirm the current details on Kıb-Tek's own site.

Power cuts

Planned and unplanned power cuts can occur, especially in summer. For the outage schedule or to report a fault, use the call centre above (188 / (0392) 6000960) or check Kıb-Tek announcements.

Water

Water is a municipal service, and each municipality runs its own online payment/application system. Per secondary sources, the process: apply at the municipality's water desk with ID, a properly stamped tenancy contract or title deed, a muhtar residence certificate, and a "no-debt" (meter reading) certificate for the property; any old debt is cleared; a deposit and meter fee are paid.

Legal cap (2026): the security deposit, including meter and installation, cannot exceed 30% of the gross minimum wage (the cost of digging or distance to the main line/meter is not included in this cap). Municipalities can charge less than this cap, and amounts differ between them. An unrequested switch to a smart meter is free.

Water in North Cyprus has largely moved to a prepaid (smart) card meter system — once connected, you top the card up at the desk or a terminal. This matters for foreign or student tenants specifically: because the balance is paid in advance, the municipality carries no debt risk, so a guarantor or large cash deposit typically isn't required — unlike the guarantor mechanism on the standard electricity account above, opening a water account in your own name is comparatively easy.

Current gross minimum wage: ₺70,893.00^{17 Jul 2026 ↗}; multiply by the 30% cap above to work out the current legal ceiling. Municipality contacts verified for this guide:

• Gazimağusa Municipality — Polatpaşa Bulvarı, Famagusta; tel +90 (392) 630 05 00 or 444 4 GMB (444 4 462); fax +90 (392) 366 16 08; "E-Vezne" online payment (look up by subscriber number)
• Kyrenia Municipality — support line ALO 185 or +90 392 650 01 00; E-Vezne for balance lookup by subscriber number and card payment. The E-Vezne sub-system (girnebelediyesi.org) and the municipality's main corporate site (girnebelediyesi.com) are on different domains.
• Güzelyurt Municipality — Municipality Presidency tel (0392) 714 28 13; Main Building (0392) 714 20 18 / 714 20 19 / 444 65 65; Service Building (0392) 714 61 15; E-Belediye page has "Water Fee Lookup" and forms for opening/closing/renaming a subscription
• İskele Municipality — Bozdağ Sokak No:4, PK 99850, İskele; tel (0392) 444 21 22 or +90 548 810 11 77; contact page, with subscriber registration/meter application forms in the E-Belediye menu

Lefkoşa Türk Belediyesi's (Nicosia municipality) water subscription and payment process is not covered here; confirm directly with the municipality.

Numbers, addresses and online systems can change; confirm the current details on the relevant municipality's own site.

Internet

Internet service comes from private ISPs. Per secondary sources, because of infrastructure limits two types are common: rooftop-antenna "radio-link" (over-the-air microwave) and, in newer areas, FTTH (fibre to the home). ISPs usually don't ask for a tenancy contract or muhtar certificate; ID and a full address are enough. Per secondary sources, approximate monthly packages: radio-link 20–40 Mbps ~450–700 TL, fibre 50–100 Mbps ~800–1,400 TL; installation ~1,000–2,500 TL (equipment usually rented). Amounts can change, and prepaid campaigns may lower the install/monthly fee — confirm current prices with the provider. Providers verified for this guide (alphabetical, not a ranking):

• Extend Broadband — call centre 444 29 92; WhatsApp support 0548 862 55 50; extendbroadband.com. In person, ID or a passport is required; a student card or driving licence is not accepted.
• FixNet Broadband — call centre / WhatsApp +90 548 855 0 444; Alsancak Sokak No:1 Kat:1, Salamis Yolu, Famagusta; hours Monday-Friday 09:00-18:00, Saturday 09:00-13:00, closed Sunday; fixnetbroadband.com
• Kıbrısonline — call centre +90 (392) 444 0 433; email hizmet@kibrisonline.net; kibrisonline.com
• Multimax İletişim — call centre +90 548 888 66 29; email info@multimaxcyprus.com; mmcyp.com
• Nethouse Networks — call centre +90 (392) 444 0 555; email info@nethouse.net; nethouse.net

Kıbrısonline, Multimax and Nethouse belong to the same legal entity (Netonline Bilişim Ltd.) — all three sites show the same company name and the same bank account numbers. Treat them as different brands of one group rather than three independent competitors.

This list is limited to the providers verified for this guide; other ISPs may also operate in North Cyprus. Package contents and prices change frequently and are not listed here; contact a provider directly for a quote.

Numbers and addresses can change; confirm the current details on the provider's own site.